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missed flight

Missed Connection Flight compensation

Missing a connecting flight is a major setback for any traveller. However, if you were travelling to or from Europe, or if you had a flying connection in Europe, EU rule EC 261 may protect you. It gives you the option of claiming up to €600 ($700) in compensation for any missed flight that causes you to be late for your final destination.

Learn more about your EU air passenger rights and how to file a claim for compensation if you miss a flight connection.

 

A free check to see if you are entitled for compensation takes only 2 minutes.

Are you ready to claim €600 ($700) airlines compensation?

IT TAKES ONLY 2 MINS TO CLAIM IT!

What are the rights of passengers in the event of a missed connection?

missed connection flight

A missed connection occurs when a passenger misses one or more flights during a journey due to the cancellation or delay of one or more previous flights.

There are many causes for a flight delay or cancellation, but if the passenger is not at fault, he or she is entitled to missed connection compensation of €600 ($700).

Your vacation plans can be severely disrupted if you miss a connecting flight. Stress and frustration are understandably high in this situation.

Fortunately, various regulations protect your air passenger rights, allowing you to seek compensation for a missed connection. Also, keep in mind that there are steps you may take to increase your chances of maintaining your connection.

Make sure you allow adequate time between flights, especially if you'll be passing through customs and immigration. If booking two separate flights on different airlines is less expensive than buying a single ticket, allow extra time for the connection.

What can cause a missed connection?

passenger missed a flight

The majority of the time, flights are cancelled or delayed due to extraordinary circumstances, or events beyond the airline's control, such as:

  • A bolt of lightning strikes.

  • There are medical emergencies.

  • Strikes by airport employees or air traffic controllers

  • weather circumstances that are not favourable

  • Restrictions on air traffic control

  • The airport radar has suddenly stopped working.
     

  • acts of sabotage.

  • Unrest in politics.

  • acts of terrorism, etc.

Because the clauses in Regulation (EC) No. 261/2004 regarding unusual circumstances are unclear and ambiguous, airlines are increasingly using mechanical issues as a justification for refusing to pay compensation.

Minor technical issues, on the other hand, are no longer recognized valid reasons for avoiding paying compensation, particularly in recent years.

You may potentially miss a connecting flight due to circumstances beyond your control, in which case the airline will not compensate you. The airline will rebook you on a different flight, but you may be charged a change fee as well as any fare difference.

It's vital to keep in mind that airlines rarely accept responsibility for missed connections on separate tickets. If you book two separate flights with two different airlines and one of them is cancelled or delayed, the other airline will not compensate you.

Are you ready to claim €600 ($700) airlines compensation?

IT TAKES ONLY 2 MINS TO CLAIM IT!

If you miss your connecting flight, what options do you have?

what options do I have if I missed my connecting flight

First and foremost, inquire as to the cause of the delay with the staff or crew, and make a note of it. Keep all of your travel documentation safe, including your boarding pass and electronic ticket. Keep any evidence that shows you've suffered additional losses or costs, such as pre-paid reservations, hotel, or transportation.

Your initial step should be to request a rebooking from your airline. If you missed your connection owing to the airline's error, you should be rebooked for free; otherwise, you may be charged.

If there is a long line, skip it and instead phone the airline. If they can't locate you a replacement flight, book one yourself and save the receipt. The airline is bound to provide you with a refund.

Passengers are entitled to compensation if the airline fails to provide an alternative flight or if an alternate flight is offered but does not meet the passenger's needs. The airline is bound to provide you with a complimentary replacement flight.

What qualifies you for compensation in the event of a missed connection?


The bottom line is that the missed connection must be the airline's fault in order to be entitled to compensation under EU rules. As a result, you may be eligible for reimbursement if:

  • Because of a minor technical issue with the aircraft, your first flight was delayed.

  • The total time it takes you to arrive at your final destination airport is 3 hours or more late (through no fault of your own).

  • Your initial flight was delayed for reasons that the airline did not reveal: if they do not provide you with an explanation for the delay, it is likely that the delay is their fault.

If any of the following apply to you, you are not entitled for compensation:

  • Due to air traffic limitations, your initial flight was delayed, and you missed your connecting connection.

  • The pilots' eyesight was reduced by strong rainstorms, so your initial flight was delayed.

  • You were unable to board your connecting aircraft because you lacked the required documentation.

  • You did not arrive at the gates in a timely manner.

It's worth noting that your tickets must be on the same reservation to be eligible for compensation under EU rules. As a result, if your ticket covers both legs of your journey, it is treated as a single ticket.

When two or more flights are booked as a single unit, they are treated as a single entity for the purposes of passenger compensation.

 

Missed connection compensation is available to the following sorts of travellers or ticket types:

  • Offers on vacation packages

  • Paid tickets for children

  • Traveling for business

  • Low-cost Airlines

You are entitled to compensation for a missed connecting flight if you missed a connection or were delayed for less than 3 hours at any point throughout your journey, resulting in an overall arrival delay of 3 hours or more at your final destination airport.

To be covered by EU regulations, your journey must:

  • departing from a European Union airport and operated by any airline.

  • arrive at a European Union airport and are transported by a European Union airline.

  • You will be delayed for more than three hours when you arrive at your final destination.

  • (EU airports include those in Iceland, Liechtenstein, Norway, and Switzerland under this regulation.)

Are you ready to claim €600 ($700) airlines compensation?

IT TAKES ONLY 2 MINS TO CLAIM IT!

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